3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Returns and exchange details
If an item is damaged, please contact me immediately and a replacement product will be sent. Due to the nature of our custom products, we do not accept returns or exchanges. If you are unhappy with your item we will try and work with you to find an appropriate solution.
If I do not receive photos or do not receive response to a important communication that prevents me from completing your order after 30 days, I will cancel your order and send you a refund less a $5 convenience fee.
May 21, 2022
I was disappointed that the graphics were not included on the silverware even though they were clearly included in the photo.
Apr 5, 2022
Very helpful in the order process and couldn’t be happier with the set for my granddaughter. Thanks
Apr 3, 2022
Grandson will just love these!
Mar 21, 2022
This seller is so easy to work with. She makes custom products and will send multiple proofs to ensure you are happy. Quick to ship and the items look exactly like the proofs. Will buy from this shop again!
Dec 12, 2021
Thank you soo much! You helped make a little girls Christmas a little more memorable!